CONFESSIONS OF BUSINESS LAZARUS #8: Get A Second Opinion On The Post-Mortem Results!

“Sometimes the truth is clearer when seen through another’s eyes.”
Every successful entrepreneur who’s ever risen from the ashes of failure has one thing in common: they didn’t perform their business post-mortem alone.
After your business fails, you’ll likely do what every determined entrepreneur does — sit down, reflect, and analyze what went wrong. That’s an important step. But here’s the truth: no matter how brutally honest you think you’re being, you still have blind spots.
We all do.
Even the most self-aware business owners struggle to see their own biases, habits, or mistakes clearly. That’s why seeking a second opinion on your business post-mortem isn’t optional — it’s essential for your resurrection.
☕ Why You Need Fresh Eyes on Your Failure
When a business collapses, the emotional weight can distort your view. You might overblame others, or worse, underplay your own role. You may focus on surface-level issues while missing deeper, systemic ones.
Getting a second opinion allows someone else — someone who isn’t emotionally attached to your business — to spot the cracks you’ve normalized.
Think of it like your home: when you live in a house long enough, you stop noticing the chipped paint or that creaky stair. It feels normal. But a visitor sees it immediately.
The same principle applies to your business. You might have been surrounded by obvious issues — wrong target market, poor systems, flawed pricing — but you were too close to see them.
💬 The Truth-Tellers You Need
Not everyone qualifies to give a second opinion.
You need people who:
- Aren’t emotionally invested in your business.
- Have nothing to lose by telling you the truth.
- Won’t sugarcoat their feedback just to spare your feelings.
Find people who can look you in the eye and say,
“Here’s what went wrong — and here’s what you missed.”
Yes, it might sting. But their honesty will save you from repeating the same mistakes.
If you can afford it, consider paying for professional insight. A consultant, mentor, or even a seasoned business owner in your network can offer clarity that’s worth every penny.
⚙️ My “Dial A Plumber” Lesson
Let me share a personal example.
When my business partner and I launched Dial A Plumber Limited in Nigeria, we were beyond excited. The idea was simple: people could call our hotline to request professional plumbing services — no more waiting for unreliable, untrained local plumbers.
Brilliant concept, right? Except for one glaring problem: in the 1990s, less than 1% of Nigerians had access to mobile phones.
Our entire business model depended on people calling us, yet most of our potential customers couldn’t even make the call. It was a painful oversight — and we didn’t realize it until after the business had failed.
Later, when discussing the failure with friends, one of them said bluntly:
“How did you expect people to call you when they don’t have phones?”
It hit me like a hammer. The flaw was obvious — but we’d been too emotionally attached and too excited to notice. It took an outsider’s perspective to show us what we’d missed.
🧭 Why a Second Opinion Fuels Your Comeback
A second opinion is not about assigning blame — it’s about finding truth.
It allows you to:
- See what you couldn’t see before.
- Learn faster from your mistakes.
- Rebuild stronger, smarter, and wiser.
Even if you think you’ve already done a perfect review, don’t trust your own analysis alone. As the saying goes:
“Doing the same thing over and over and expecting different results is insanity.”
Fresh eyes reveal what pride hides.
💡 Action Steps
- Find 2–3 people who can give you honest, unfiltered feedback on your business failure.
- Ask them three questions:
- What do you think I missed?
- Where do you think I went wrong?
- What would you have done differently?
- Listen — really listen. Resist the urge to defend your past decisions. Take notes.
- Reflect and plan how you’ll integrate their insights into your next move.
✨ Closing Thought
You can’t fix what you won’t see — and sometimes, you’re just too close to the problem to recognize it.
Getting a second opinion doesn’t make you weak; it makes you wise. It’s the difference between repeating a mistake and resurrecting stronger than ever.
So before you move on to your next business venture, take this simple step:
Invite truth into the room. It might sting for a moment, but it’ll save you years of repeated failure.
☕ Remember: Fresh eyes see what pride hides — and that’s how resurrection begins.